- For Fandom's general guide on administrative behavior, see Assuming good faith.
What are administrators?
Administrators are role models. They are users whom others trust and strive to emulate. They lead by example, showing how it's possible to stay polite and reasonable in the most heated dispute. They choose their words and actions wisely, knowing that they are demonstrating good practice with everything they do.
Administrators are supportive. They are users whom others turn to in a difficult situation, the ones who bring calm and reason to a dramatic conversation. They are facilitators, who are a stable and calming influence, who see both sides of an argument and help others to do the same. They are willing to explain, and to take the time to offer information and advice – even to those whom they may find irritating or difficult.
Administrators are sympathetic. They know that they can't possibly keep everyone happy, and will do what's best for the community as a whole, while still treating each individual with respect. They understand that it can be hard to be at odds with a community, or to be excluded from it, so they take care to empathize with all users, even if they are forced to block someone.
Administrators are informed. They are passionate about their wiki, and committed to trying to make it the best that it can be. They enjoy contributing to the wiki, are knowledgeable of the subject matter, and know how wikis and the Fandom network operate (or are willing to learn).
Administrators share the wiki. They are not owners and do not control the wiki exclusively. Instead they help lead it and recognize that non-admins also have a role in shaping their mutual project.
Administrators are gentle. They always try to use the minimum force for any situation. They act decisively when necessary, but choose to act in a way that makes the least ripples. They know that it's better to try and have an effect with a small action and leave room for recovery, than to over-react and leave no room for future changes.
Administrators listen. They don't jump to conclusions or rush to judgment, instead they talk to those around them to understand the full story. Then they decide on a course of action with the full information, and without anger. They are both a source for ideas on how to improve the wiki, and a willing ear for them.
Administrators are not perfect. And they know it! They are humble and willing to change their mind if they are wrong. They decide, but with others' opinions in mind.